E-Commerce Legal Services

Your website is often the first interaction customers have with your business. The policies behind your website should reflect how your company actually operates.

SBLS drafts and reviews customer-facing policies and website terms, including:

• Website Terms & Conditions
• Privacy Policies
• Return and Refund Policies
• Shipping Policies
• Subscription Terms
• Custom Order Terms
• Product Disclaimers
• Warranty Terms
• Customer Communications and Disclosures

These documents help establish clear expectations with customers and create consistency in how your business handles purchases, returns, disputes, and customer interactions.

SBLS can also review your existing website policies to identify areas that may need to be updated as your products, sales channels, or business practices change.

Behind every successful e-commerce brand is a network of suppliers, manufacturers, vendors, and service providers.

The agreements governing those relationships determine responsibilities, timelines, ownership rights, quality expectations, and what happens when issues arise.

SBLS helps businesses draft, review, and negotiate agreements involving:

• Manufacturing agreements
• Supplier agreements
• Product development agreements
• Wholesale agreements
• Reseller agreements
• Dropshipping agreements
• Packaging and fulfillment agreements
• Logistics agreements
• Non-disclosure agreements
• Vendor service agreements

Contract terms may address:

• Product specifications and quality requirements
• Pricing and payment terms
• Manufacturing timelines
• Ownership of designs and intellectual property
• Confidential information
• Exclusivity arrangements
• Defect and replacement obligations
• Delivery requirements
• Termination rights
• Liability allocation

Your vendor relationships are part of your business foundation. The agreements behind those relationships should reflect your goals and protect your company as it grows.

E-commerce brands often grow through relationships with creators, affiliates, ambassadors, and strategic partners.

Those relationships can create valuable marketing opportunities, but they also raise questions about content ownership, compensation, disclosures, and brand protection.

SBLS helps brands structure partnerships through agreements such as:

• Influencer agreements
• Affiliate agreements
• Brand ambassador agreements
• UGC content agreements
• Collaboration agreements
• Co-branding agreements
• Licensing agreements
• Photography and content rights agreements

These agreements can address:

• Scope of services
• Compensation structures
• Content ownership and usage rights
• Exclusivity
• Brand guidelines
• Approval rights
• Disclosure requirements
• Termination rights

A strong partnership agreement allows both sides to understand expectations before the relationship begins.

Growing e-commerce brands face legal questions beyond individual contracts.

SBLS provides ongoing transactional support to help businesses navigate legal issues as they arise, including:

• Website and business structure reviews
• Contract review and negotiation
• Customer dispute communications
• Demand letters
• Policy updates
• Vendor relationship issues
• Business-to-business agreements
• Product launch support
• Legal review of new business initiatives

As your business evolves, your legal needs evolve with it.

SBLS works with e-commerce brands to provide practical legal guidance that fits the way modern businesses operate.